Where to Procure Food and Supplies in Sarajevo during the COVID-19 Crisis

A series of new prohibition measures are in place in FBiH, to address the COVID-19 pandemic situation, and all citizens are advised to self-isolate in order to prevent the spread of the virus. To facilitate the isolation process, we recommend the following teams of volunteers and transportation, and shops and restaurants for the procurement and delivery of food, hygienic products, health and pet products, as well as veterinary services.

Updated: 2020/04/25

Moving Around Town
Food and Hygienic Products
Shopping Centers
Food delivery
Toys, Designer Products, Handicrafts

Moving Around Town

The decision of total suspension of public transport in Sarajevo is in effect from March 21. Additionally, the movement of all persons under the age of 18 and over 65 is strictly prohibited.

A decision was also made to ban the movement completely from 8:00 pm to 5:00 am and it will remain in force from March 29 until further notice.

The Sarajevo Taxi Association offers travelers an application for calling a taxi vehicle with an option for contactless payment, thus avoiding contact with the driver and money.

This application monitors the movement of all drivers, and in the event that any driver or passenger is infected with the COVID-19 virus, the Sarajevo Taxi Association can provide the contacts of all passengers who used the vehicle to the relevant authorities.

More than 150 of Sarajevo Taxi vehicles are within this cashless mobile payment system and the customers can use their own phones to pay for the services.


The A2B Express courier service in this period offers free delivery of essentials for the elderly, and you can contact them via Viber +387 62 337 935 or Facebook: https://www.facebook.com/a2bexpressdelivery/

The Youth Film Festival has also formed a team of volunteers to assist people in need with the supply of food, medicines or other necessary necessities.

Thus, from March 19, there will be three mobile teams of volunteers available for all elderly, meek, and to persons who are confined to their homes. To call their volunteer teams dial: 060 35 32 703, every working day from 10 am to 8 pm.


Apart from all other city pharmacies where you can obtain thermometers, respiratory masks, disinfectants and various types of medicines, the following is a list of Apoteke Sarajevo Pharmacies, which operate 24 hours a day throughout the week.

Baščaršija Pharmacy - Address: Obala Kulina bana 40 / Tel: 033 272 300

Marijin Dvor Pharmacy - Address: Maršala Tita 1 / Tel: 033 552 130

Novo Sarajevo Pharmacy - Address: Zmaja od Bosne 51 / Tel: 033 713 830

Hitna Pharmacy - Address: Kolodvorska 14 / Tel: 033 716 330

Dobrinja Pharmacy - Address: Salke Lagumdžije 15 / Tel: 033 766 380

Ilidža Pharmacy - Address: Emira Bogunića Čarlija 15 / Tel: 033 762 180

Vogošća Pharmacy - Address: Igmanska 56 / Tel: 033 424 250

Hadžići Pharmacy - Address: Hadželi 80 / Tel: 033 428 220

Ilijaš Pharmacy - Address: Hašima Spahića 23 / Tel: 033 428 810

The humanitarian organization Pomozi.ba has announced to the citizens that it has procured 500,000 surgical masks which the organization will distribute to health institutions and citizens. The way and method of distribution will be announced later.

Food and Hygienic Products

Currently, open-air markets, supermarkets, grocery stores, bakeries and small neighborhood markets are open until 6:30 pm. Chain supermarkets such as Amko Komerc, Bingo, Konzum, Mercator, DM, Robot Center..., are also all open until 6:30 pm.

Although there are no quantitative restrictions on the purchase of certain items per customer, the shop owners and managers urge consumers to optimize their purchases so that everyone in the chain is supplied and to maintain continuity of delivery, as well as to maintain the necessary distance of 1.5 meters between persons.

Shopping Centers

All shops except the supermarket, DM, bakery, pharmacy and basement garage are closed at the BBI Center. The only shops open in BBI Center are Konzum Supermarket (every day from 8 am to 6:30 pm), DM (Monday - Saturday: 9 am to 6:30 pm), Pharmacy Eurovita (Monday - Saturday: 9 am to 6:30 pm; Sunday: 10 am to 6:30 pm), Bonjour Bakery (Monday - Saturday: 8:30 am to 6:30 pm; Sunday: 10 am to 6:30 pm), as well as the paid garage.

Sarajevo City Center is also closing all stores, except Pharmacia Pharmacy (8 am to 6:30 pm), Konzum (8 am to 6:30 pm), DM (10 am to 6:30 pm), Bee Japa store (10 am to 6:30 pm) and Boss dry cleaning and laundry service, all located in the basement (floor -1).

At the Importanne Shopping Center all stores are closed too except paid garage, Konzum Supermarket (8 am to 6:30 pm), Apoteke Sarajevo Pharmacy (Monday - Friday: 9 am - 6:30 pm; weekend: 10 am to 6:30 pm) and Cosmetic Market CM (Monday - Saturday: 9 am to 6:30 pm; Sunday 10 am to 4:30 pm).

Bingo Plus Market at Alta Shopping Center is open Monday through Saturday from 9 am to 6:30 pm and Sundays from 9 am to 4:30 pm, while the pharmacy will operate from Monday to Saturday from 9 am to 6:30 pm.

Food Delivery

We remind you that many catering establishments are closed in the city.

Currently, the ban does not apply to restaurants that prepare and deliver food, soup kitchens and hotel restaurants serving hotel guests.

The establishments currently delivering meals, food, drinks and other groceries in the Sarajevo area are listed below, while donesi.com has a more extensive list of deliveries within their network.

Balkantina shop started a promotional campaign with a goal of promoting small local business so if you want to find such businesses use #KupujKodMalih while searching social networks. 

For a detailed list of restaurants that deliver to your home address, see our article Food Delivery in Sarajevo.

You can find more information about the delivery of other goods, beverages and pet products to your home address in Sarajevo in our article Home delivery of groceries and drinks in Sarajevo.


The Ketti Veterinary Station (at Kolodvorska 12) operates daily from 9 am to 8 pm, and if you need emergency veterinary intervention outside of office hours, staff will receive you at the station, with prior notification on 063 384 753.

Veterinarians Samir Tataragić (061 199 569) and Izet Kulenović (063 262 866) offer services at your address.

If you require delivery of the product for your pet, here we recommend the following facilities for the delivery of your pet.

Toys, Designer Products, Handicrafts

If you would like to mark an important date with a convenient gift during this period, be aware that several shops deliver toys, designer products and handmade cosmetics.

LEGO Store Sarajevo

Free delivery for all orders from https://svijetkockica.ba/ in a period from March 18 until March 31.


Bazerdžan Concept Store

Delivery to the address from the online shop.




Delivery to the address from the online shop.



Kutcha Concept Store

Organizing delivery of products from the shop to the address while they are closed.



Delivery of handmade beard care products.


Related Articles