The spa is open to men and women, who can enjoy the services of a Turkish hammam, massage, steam room, hydromassage pool and sauna with private appointments.

Sultan Spa is the second branch of the same company that operates the very successful Amman Spa & Hammam in Sarajevo, and with its authentic offer, they make a significant contribution to the tourist offer of the Old Town of Sarajevo. The Turkish hammam is part of the tradition that Bosnia and Herzegovina has inherited since the Ottoman period, it was once part of everyday custom, and today it is a matter of luxury.

The opening of Sultan Spa was attended by numerous guests, including the Mayor of the Stari Grad Municipality Irfan Čengić, as well as numerous figures from the cultural and business life of Bosnia and Herzegovina. The ribbon was cut by the founder of Sultan Spa, Ema Alagić, who said on this occasion: "The Turkish hammam is the pinnacle of the spa experience, and our city lacked a large hammam with a luxurious touch, which will satisfy the requests of numerous tourists. With the experience from another subsidiary, Amman Spa, we know how much this type of wellness is part of the cultural identity of BiH, which creates an experience for both local and foreign guests."

The charm of the opening was especially brought by the costumed sultan who rode up on a white horse and made the opening official, and the violinist, Nerina Pajić.